Last updated: 13 November 2026
This policy explains what personal information Ellis/Kuhnke Controls (“we”, “us”) collects when you use ekci.shop, how we use it and the choices you have.
Who we are
Ellis/Kuhnke Controls, 132 Lewis Street Unit A-2, Eatontown, NJ 07724, USA. Phone: 1-800-221-0714. Email: [email protected]. Website: https://ekci.shop.
Information we collect
- Quote requests and contact forms: your name, email address, phone number, company and the details of your message. We use them to answer your enquiry and prepare quotes.
- Orders and customer accounts: your name, company, billing and shipping addresses, email address, phone number and order history. We use them to process and ship orders, provide support, handle returns and keep the business and tax records we are required to keep.
- Payments: card payments are handled by Stripe. Your card details go directly to Stripe and are not stored on our website. See Stripe’s privacy policy.
- Newsletter: if you sign up, your email address is stored with Mailchimp so we can send you updates. You can unsubscribe at any time using the link in every email. See Mailchimp’s (Intuit’s) privacy statement.
- Technical information: like most websites, our servers and security services record your IP address, browser type and the pages you request. We use this to keep the site secure, prevent spam and fraud, and fix problems.
Cookies and similar technologies
We use cookies that the site needs to work, for example to keep items in your cart, remember your wishlist or product comparison, and keep you signed in to your account. We may also use analytics cookies (Google Analytics) to understand how visitors use the site so we can improve it. You can block or delete cookies in your browser settings; some parts of the site, such as the cart and checkout, may not work without them.
Service providers we use
- Cloudflare delivers and protects the website, and its Turnstile check helps stop spam on our forms (privacy policy).
- Google provides reCAPTCHA on account and checkout forms and may provide website analytics (privacy policy).
- Stripe processes card payments, and Mailchimp sends our newsletter (links above).
- Our web hosting provider stores the website and its data on servers in the United States.
We do not sell or rent your personal information. We share it only with these providers, with shipping carriers to deliver your order, and where the law requires us to.
How long we keep information
We keep order and account records for as long as your account is active and as long as we need them for accounting, tax and warranty purposes. We keep enquiries for as long as needed to respond and follow up. Newsletter data is kept until you unsubscribe.
Your choices and rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law. Customers with an account can update their details under My Account. Depending on where you live (for example California or the European Economic Area), you may have additional rights under local law. To make a request, email [email protected] or call 1-800-221-0714.
Security
The site uses HTTPS encryption, a web application firewall and regular security updates. No method of transmission over the internet is completely secure, but we work to protect your information.
Children
This website is intended for business customers and is not directed at children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.